** Shipping Policy Updated 9/11/17 **
We process and ship orders 6 days a week (USPS closed on Sundays). Once your order has been fulfilled you will receive an e-mail with a tracking number. Please allow 2-4 days for fulfillment. If we anticipate any longer delays in shipment of your order we will contact you promptly.
All digital download products are accessible as soon as the checkout is complete. No shipping involved!
Shipping for custom templates is included in the quote you receive from us.
Physical Products - Domestic USA
All domestic USA orders ship USPS. You will be provided a tracking number with your order once the shipping label is processed. Please allow 12-24 hours for tracking results to populate for your tracking number.
Shipping cost is determined by the package size and shipping distance from Philadelphia, PA. Your zone will be automatically be selected and displayed during checkout. For example, New York is zone 1 and California would be zone 3.
- Orders that do not include a bag template (all zones) - $4.25
- Orders that include a bag template (zone 1) - $10.00
- Orders that include a bag template (zone 2) - $15.00
- Orders that include a bag template (zone 3) - $18.00
INTERNATIONAL CUSTOMERS - If ordering a product that requires shipping please include a phone number in the checkout process. USPS requires one on our end for shipping purposes. Thanks!
Physical Products - Canada
All Canada orders are shipped via USPS with the most appropriate service available. That will either by First Class International or Priority Mail International. Recipients will be responsible for any customs duties required for your package.
Shipping cost is determined by the weight of the order.
- Orders with total weight UNDER 10 ounces - $8.00
- Orders with total weight OVER 10 ounces - $12.00
Physical Products - International
All international orders (outside of Canada) are shipped via USPS with First Class International Service. Recipients will be responsible for any customs duties required for your package. Please consider these fees before you order.
- Orders with total weight under 9 ounces - $11.00
- Orders with total weight between 9.1 oz. and 32 oz. - $19.00
- Orders with total weight between 32.1 oz. and 48 oz. - $29.00
- Orders with total weight between 48.1 oz and 64 oz. - $45.00
NOTE: Currently we do not offer shipping service to Russia. The shipping cost is extremely high and orders tend to get lost in the international mail system. We apologize for any inconvenience!